Returns & Replacements

At GE Appliances, we stand behind our craftsmanship and offer a 30-day return window for most products to ensure your home is equipped with the quality you expect. Items must be in their original condition and packaging to qualify for a full refund or exchange.

Return Process

• 1.
  Initiate Your Request

  Log into your account and visit your order history to select the item you wish to return and obtain a Return Authorization Number.

• 2.
  Prepare the Unit

  Ensure the appliance is clean, disconnected, and securely placed in its original packaging with all included manuals and accessories.

• 3.
  Schedule Pickup or Shipping

  For large appliances, our specialized logistics team will contact you to schedule a home pickup; for small appliances, drop off your package at an authorized shipping center.

• 4.
  Inspection and Refund

  Once our technicians inspect the returned unit at our warehouse, your refund will be processed to the original payment method within 7 to 10 business days.